Apps/Analytics
NsNsight
Analytics. How the practice is doing, read from the same record the visits, notes and claims are written to. Nothing is exported to be counted somewhere else.
Rolling outBoards, reports and measures come with every bundle
Visits completed, by week 1,284 in the period
No-show rate Target 10% or lower
Collected, by payer Of what was allowed
Against target Set in Measures
- Appointment adherence88% · target 85%
- Denial rate4.1% · target 5%
- Days in A/R34 · target 30
- Portal adoption52% · target 60%
What it does
The numbers come from the work.
A visit that was kept, a note that was signed, a claim that was paid: each is already on the record. Nsight counts them where they are, for any period you choose.
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Boards
The practice at a glance, one board for each area of work.
- Seven boards: the whole practice, clinical outcomes, revenue cycle, authorizations, scheduling, productivity, and communication
- Any period: the last so many days, weeks, months or quarters, a month or a quarter of the calendar, or the dates you pick
- Each figure shown beside the target it is held to
- A board appears only when the practice runs the app it is about
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Reports
A report for the question, run when you ask it.
- A library of more than 250 reports, shelved by the part of the practice each is about
- Narrowed by provider, department or location
- Headline figures above the rows, and a chart where one helps
- Each report says what its period is measured on: the appointment date, the date of service, the date signed
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Measures
What each figure means, and what you are aiming for.
- Every measure defined in a sentence, so two people do not count it two ways
- Targets your practice sets: notes signed within 48 hours, no-show rate, denial rate, clean-claim rate, days in A/R, and more
- Each board shows its figures against those targets
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Library
Everything in Nsight, in one searchable list.
- Boards, reports and measures, found by name or by what they are about
- What is planned is listed too, marked as not built yet
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Who sees what
Granted by the kind of figure, not all at once.
- A biller sees what is owed, and not how a client's scores moved
- Separate permissions for executive, clinical, operations and scheduling figures; money follows billing permission
- Running a report whose rows name clients is recorded, with who ran it and when
On screen
A report, the library, the targets, and outcomes.
| Provider | Missed | Rate |
|---|---|---|
| P. Idowu, LMFT | 17 | 5.3% |
| D. Whitlock, LPC | 19 | 6.5% |
| S. Ferreira, LCSW | 21 | 7.6% |
| R. Abara, QMHP | 31 | 11.8% |
| T. Marsh, NP | 20 | 8.3% |
A report, run
Headline figures first, then the rows. The provider above the practice's rate is the one marked.
- SchedulingWho came, who did not, and how the book fills.Open the shelf
- ClientsWho you serve, their coverage, and who is slipping away.Open the shelf
- DocumentationNotes written, signed, late and waiting for review.Open the shelf
- ClinicalDiagnoses, screening, plans, medications, labs and care gaps.Open the shelf
- Revenue cycleCharges, claims, denials and what payers owe.Open the shelf
- Payments and balancesWhat clients paid, what they owe, and what is unapplied.Open the shelf
- AuthorizationsUnits approved, used and running out.Open the shelf
- WorkforceStaff, licences, credentials and training.Open the shelf
- ComplianceWho opened which record, sign-ins, and disclosures.Open the shelf
The report library
Shelved by what the question is about, so you can find a report without knowing its name.
Documentation
- Notes signed within 48 hoursOf every note written in the period93% · target 90%
Communication & access
- No-show rateLower is better7.8% · target 10%
- Portal adoptionClients who have signed in to Navia52% · target 60%
Revenue cycle
- Clean-claim rateAccepted the first time they were sent96% · target 95%
- Days in A/RLower is better34 · target 30
Measures and their targets
The line on each bar is the target. Change a target and every board follows.
Average depression score, clients in care
- Response: a score down by half or more54% · target 50%
- Remission: a score under 531% · target 30%
Clinical Outcomes
Are clients getting better? Counted from the outcome measures already scored in the chart.
Sample data throughout.
The boards
Seven boards, one for each area of work.
A practice sees the boards for the apps it runs, and a person sees the ones their permissions open.
Practice Insights
Your whole practice at a glance: visits, no-shows, notes, claims and what is owed.
Every practiceClinical Outcomes
Are clients getting better? Screening, response and remission.
With a chart: Noggin or Out-PtRevenue Cycle
Claims, denials and what is owed, by payer and by age.
With Rev-CyAuthorizations & Units
Units authorized, used and billed.
With Rev-Cy and Prior AuthorizationScheduling
No-shows, waits and how the book fills.
With RosterProductivity
Documentation and workload, provider by provider.
With a chart: Noggin or Out-PtCommunication & Access
How fast messages are answered, and how much the portal is used.
Every practice- In development
Registries and signals
Lists to work and risks flagged ahead of time, in Nsight Pro.
Not open yet
The report library
The shelves open with the solution you run.
Every practice has the shared shelves. Each solution adds its own.
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Every practice
The shelves that come with the shared apps.
- Scheduling: who came, who did not, and how the book fills
- Clients: who you serve, their coverage, and who is slipping away
- Forms and documents: forms out, papers on file, consents coming due
- Documentation: notes written, signed, late and waiting for review
- Tasks and messages: work waiting, who holds it, messages unanswered
- Workforce: staff, licences, credentials and training
- Compliance: who opened which record, sign-ins, and disclosures
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With billing
In every bundle except Core.
- Revenue cycle: charges, claims, denials and what payers owe
- Payments and balances: what clients paid, what they owe, what is unapplied
- Authorizations: units approved, used and running out
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Behavioral Health
Therapy and case management.
- Clinical: diagnoses, screening, plans and care gaps
- Episodes of care: who is in which program, and how long they stay
- Case management: contacts made, and where people were sent for help
- Groups: sessions held and who came
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Outpatient Medical
Primary care, pediatrics and psychiatry.
- Primary care: preventive care, chronic conditions, vaccines and vitals
- Psychiatry: injections, medication monitoring, trials and consults
- Clinical: medications, labs and care gaps
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Aesthetics
Med spa, weight management and plastic surgery.
- Sales: what sold, who sold it, discounts and tax
- Packages and memberships: packages owed, members joining and leaving, gift cards
- Treatments: what was performed, product used, and the oversight behind it
- Inventory: stock on hand, what to reorder, and lots expiring
- Surgery: cases, surgeons, procedures and cancellations
- Weight management: who is enrolled and how much they have lost
A solution's shelves arrive with the solution. See what each one is ready for today.
Nsight Pro
Ask the record a question.
A paid tier on top of what every practice has. It is not open yet, and these screens show what it is being built to do.
ClaimsJul 1 to Sep 30Grouped by payer
Read from Claims, counting what was denied, with the reason given most often.
| Payer | Sent | Denied |
|---|---|---|
| Commercial plan A | 412 | 23 |
| Medicaid | 388 | 14 |
| Commercial plan B | 204 | 9 |
| Medicare | 167 | 4 |
Ask
Ask a question in words, or build one from what the record holds. The answer says what it read and how it counted, and can be kept as a report or exported.
Concept. Sample data.| Time | Client | Risk |
|---|---|---|
| 9:00 | Lindqvist, Tomas | High |
| 10:30 | Soto, Gabriel | Raised |
| 1:15 | Oyelaran, Bisi | Raised |
| 3:00 | Nakashima, Ren | Low |
Signals and registries
Signals look ahead: the visits likely to be missed, the claims likely to be denied, the date an authorization's units run out. Registries are lists to work: depression, care gaps, and social needs raised in screening.
Concept. Sample data.Signals are worked out from the practice's own history. They point at where to look; the decision stays with your staff.
The rest of the suite
Every app works from the same record.
Know how the month went
before it ends.
Boards, reports and measures come with the bundle. See your total before you give us an email address.
Build your plan